Siemens

Unified communications is a methodology that unifies separate modes of communication into a single, combined user experience. Email, text, and voice messaging work seamlessly with live voice, audio and video conferencing, and Web collaboration, in one interface, with a “presence” notification to indicate your availability to participate.

Siemens

Unified communications is a methodology that unifies separate modes of communication into a single, combined user experience. Email, text, and voice messaging work seamlessly with live voice, audio and video conferencing, and Web collaboration, in one interface, with a “presence” notification to indicate your availability to participate.

Problem

A common problem is having lots of traffic but low conversion. The goal is to understand what can be improved on the website and in the overall user journey to increase conversion and enhance the user experience.